I had a service tech come out and look at my furnace for an issue that I was having. When Ryan the tech came out he was very professional and friendly, he looked at my furnace and answered all of my questions honestly and thoroughly. He showed me what issues I was having we discussed the options and so that way my wife and I could make a decision on some new equipment. Jeff the owner is a great guy too, he come out personally to out to make repairs to our hvac, he’s also very nice and is very honest, something that’s hard to find these days.
I called AFM because my mother's furnace blower was making a vibrating noise. Spoke with Joyce who answered the very helpful, she contacted Jeff there technician explained the situation and within 1 hour he arrived at our home. He diagnosed the problem and made some calls to locate the part needed and returned promptly to complete the repairs. Jeff is honest, very helpful, informed us about another possible problem to consider replacing the blower fan unit.
Called Jeff back when the blower fan began to vibrate, he was out of town. He called his office talked to Kevin tech manager, explained the problem, l received a call within the hour, a technician had the replacement part and was enroute to our house to install it.
When have a problem they are my choice to call first, great service and friendly staff.
After having received such amazing service from AFM on multiple occasions - they are now my go-to people for anything heating and cooling. They are prompt to respond, honest and will always give the best advice. Jeff is the man with the plan. He was so kind and helpful when coming out to service my appliances. He knew exactly what issues were, what to do, and how to resolve it quickly!
Kevin is without a doubt an excellent, honest worker. I called with an issue and he made sure to arrive same day! It was my second time using AFM Heating & Cooling and I will continue to use them and refer AFM! Thank you for the prompt and honest service!
Noticed our air-conditioner was not working Mon, 7/6/20 after 5pm. We checked several heating and cooling companies on the web and most were closed or not answering. Called AFM was was given a Wed, 7/8 appointment. Jeff called 20 prior to arrival to let us know he was on his way to our house. He diagnosed the problem, repaired, and was done within 30 minutes. Prompt, fantastic service, very professional, and we would definitely use this AFM Heating & Cooling again. We would recommend this company to our family and friends. Thank you very much. Steve and Angela